Welcome to UH Cleveland Medical Center, where your comfort and well-being are our top priorities. We understand that staying in the hospital can be challenging, which is why we offer a range of in-room services designed to make your experience as pleasant and convenient as possible. Among these amenities, our interactive television system provides you with access to entertainment and important hospital information, acting as your personal Cleveland Tv Guide and much more, right from the comfort of your room.
One View Interactive Television System: Your In-Room Entertainment Hub
The One View Interactive Television System is a complimentary service available in your private room, offering a wide array of options to keep you entertained and informed during your stay. Think of it as your comprehensive Cleveland TV guide built directly into your hospital room. With One View, you can enjoy:
- Live Cable Television: Access a variety of cable channels, ensuring you can keep up with news, sports, and your favorite shows. Refer to the channel directory provided in your room for a complete Cleveland TV guide of available channels.
- Movies On Demand: Choose from a selection of movies to watch at your leisure, perfect for relaxing and unwinding.
- Interactive Games: Engage in games for entertainment and to pass the time.
- Internet Access: Stay connected with the outside world. Simply ask your nurse for a wireless keyboard to easily navigate the internet on your in-room television.
- Patient Education: Access valuable educational resources and information about UH Cleveland Medical Center, helping you understand your care and hospital procedures.
Navigating the One View system is simple using the remote control attached to your bed. For a detailed list of channels and instructions on using all the features, please consult the printed guide conveniently located on your nightstand – your personal Cleveland TV guide while you are with us.
Easy Access with Call Light Assistance
Your needs are important to us, and reaching our nursing staff is always straightforward. Each patient bed is equipped with a call light system designed for prompt assistance. Whether you have a question, require medical attention, or need help with anything in your room, simply press the call light.
Upon activation, the unit secretary will answer your call promptly. They will assess the nature and urgency of your request, ensuring that you receive the appropriate assistance as quickly as possible. Your call light may be integrated into your remote control, the bed itself, or attached via a cord – your nurse will gladly demonstrate how to operate the call light in your room upon your arrival.
Stay Connected with Free Wi-Fi Access
In today’s connected world, we understand the importance of staying in touch and accessing information. UH Cleveland Medical Center is pleased to offer complimentary wireless high-speed internet access to all patients and guests. Connecting is easy:
- Enable Wi-Fi: Turn on your laptop, tablet, smartphone, or any other Wi-Fi enabled device.
- Connect to “UH Guest”: Select the wireless network named “UH Guest” from the available networks.
- Launch Browser & Visit UHhospitals.org: Open your web browser and navigate to UHhospitals.org. You should be automatically redirected to the UH welcome page.
- Manual Configuration (If Needed): If you do not see the welcome page, you may need to manually set your SSID or network name to “UH_Guest” in your device’s Wi-Fi settings.
Enjoy seamless internet access for communication, entertainment, or work throughout your stay.
Telephone Services: Keeping You in Touch
Staying connected with loved ones is essential, and UH Cleveland Medical Center provides telephone services in your room to facilitate this. Patients can make unlimited local calls free of charge directly from their room phone.
Making Calls:
- Local Calls: Dial 9, then simply dial the local phone number you wish to reach.
- Long-Distance Calls: For long-distance calls, dial 9, then 0 to connect with a long-distance operator who will assist you in placing your call. You have several options for payment: you can make a collect call, charge the call to your home phone or another specified number, or use a credit card, prepaid phone card, or calling card. If you have any questions about long-distance calling, please don’t hesitate to ask your nurse for assistance.
- Calls Within the Hospital: To call another department or extension within UH Cleveland Medical Center, simply dial the five-digit extension number (e.g., extension 41000).
Cell Phone Use: Permitted with Consideration
We recognize the convenience of cell phones and permit their use within patient rooms and throughout most areas of UH Cleveland Medical Center. We kindly ask for your consideration and to refrain from using your cell phone in areas where signs indicate that cell phone use is prohibited, such as in certain sensitive medical equipment areas. Please be mindful of noise levels and patient privacy when using your cell phone in shared spaces.
Environmental Services: Ensuring a Clean and Comfortable Environment
Our dedicated Environmental Services teams work diligently to maintain a clean, sanitary, and comfortable environment in your room. We offer a “Housekeeping Upon Request” service to cater to your specific needs. Should you require any housekeeping services, please do not hesitate to call us.
We are committed to environmentally responsible practices, utilizing sustainable products and striving to conserve resources, minimize waste, noise, and odors throughout the hospital.
Contacting Environmental Services:
- Extension: Dial extension 43071 from your room phone.
- Outside the Hospital: Call 216-844-3071 (available 24 hours a day, seven days a week).
At UH Cleveland Medical Center, we are dedicated to providing you with exceptional care and a comfortable, supportive environment. We encourage you to utilize these in-room services to enhance your stay and help you focus on your recovery.
