Guido’s Pizza Genesee represents more than just a local eatery; it embodies a rich family heritage and commitment to authentic New York-style pizza. CONDUCT.EDU.VN explores the story, ethics, and best practices behind this beloved establishment. From employee relations to community engagement, we delve into what makes Guido’s a standout business.
1. Guido’s Pizza Genesee: A Slice of History
Guido’s Pizza in Genesee isn’t just another pizza joint; it’s a testament to culinary tradition and entrepreneurial spirit. Nestled in the heart of Genesee Town Center, this family-owned business has been serving up authentic New York-style pizza for over three decades. Let’s dive into the origins and evolution of this iconic establishment.
1.1. The East Coast Roots
The story of Guido’s Pizza begins on the East Coast, where Rick Larson, the owner, drew inspiration from his grandparents’ restaurant business. Instead of pursuing a traditional college education, Rick chose to immerse himself in the art of pizza making, a decision that would shape his career and legacy. This foundation in East Coast culinary traditions is what sets Guido’s apart, offering a taste of authentic New York-style pizza to the Genesee community.
1.2. A Family Affair
Family is at the core of Guido’s Pizza. From its inception, Rick’s parents played a crucial role in the business, and now, his own children are involved in carrying on the family tradition. This multigenerational involvement not only ensures the consistency and quality of the pizza but also fosters a sense of community and belonging. The commitment to family values is evident in every aspect of the business, from the recipes to the customer service.
1.3. Thirty Years of Excellence
Celebrating its 30th anniversary on August 3rd, Guido’s Pizza has become a cornerstone of the Genesee community. Over the years, the business has evolved and adapted to changing tastes and trends, but its commitment to quality and authenticity has remained unwavering. This longevity is a testament to Rick’s dedication, the support of his family, and the loyalty of his customers.
2. The Guido’s Difference: Authentic New York-Style Pizza
In a crowded market of pizza establishments, Guido’s Pizza stands out for its unwavering commitment to authenticity. But what exactly does “New York-style pizza” mean, and how does Guido’s deliver on this promise? Let’s explore the unique characteristics that make Guido’s pizza a cut above the rest.
2.1. The Recipe for Success
Rick Larson’s recipes are the foundation of Guido’s success. Drawing from his East Coast roots and family traditions, he has perfected the art of crafting the perfect pizza. From the dough to the sauce to the toppings, every ingredient is carefully selected and prepared to ensure the highest quality and flavor. These time-tested recipes are what give Guido’s pizza its distinctive taste and texture.
2.2. Capital R Real New York-Style
What sets Guido’s apart from other pizza places is its commitment to being “the real — capital R — New York-style” establishment. This isn’t just a marketing slogan; it’s a promise to deliver an authentic culinary experience. From the thin, crispy crust to the tangy sauce and generous toppings, every aspect of Guido’s pizza is designed to transport customers to the streets of New York City.
2.3. The In-House Experience
While takeout and delivery options are available, Guido’s encourages customers to dine in and savor the full experience. Sitting down and taking the time to enjoy the pizza in the restaurant allows customers to appreciate the ambiance, the service, and the overall quality of the food. This emphasis on the in-house experience is part of what makes Guido’s a beloved gathering place for the Genesee community.
3. Navigating Challenges: Employee Retention and Community Engagement
Running a successful business is never without its challenges, and Guido’s Pizza is no exception. From employee retention to community engagement, Rick Larson has faced his fair share of obstacles. Let’s examine some of the key challenges and how Guido’s has navigated them.
3.1. The Employee Dilemma
One of the biggest challenges for Guido’s has been finding and retaining good employees. Rick notes that when employees become skilled and experienced, they often leave for other opportunities. This constant turnover can disrupt operations and affect the quality of service. Addressing this challenge requires creative solutions and a commitment to employee development.
3.2. Thinking Outside the Box: Costa Rica Perk
To combat employee turnover, Rick once offered a unique perk: a week-long trip to his bar in Costa Rica. This incentive not only motivated employees to stay but also provided them with a memorable and rewarding experience. While the Costa Rica perk is currently on hold, it demonstrates Rick’s willingness to think outside the box and invest in his employees’ well-being.
3.3. Community Ties
Despite the challenges, Guido’s Pizza has cultivated strong ties with the Genesee community. Rick credits the local residents for their support and loyalty over the years. Being located off the highway has also contributed to the restaurant’s neighborhood feel, making it a popular destination for locals seeking a delicious meal and friendly atmosphere.
4. Beyond Pizza: Opportunities and Friendships
Guido’s Pizza has been more than just a source of income for Rick Larson; it has opened doors to numerous opportunities and friendships. The success of the restaurant has allowed him to pursue other business ventures and connect with people from all walks of life. Let’s explore the unexpected benefits of running a pizza business.
4.1. Freedom and Flexibility
One of the greatest advantages of owning Guido’s Pizza, according to Rick, has been the freedom to pursue other interests and opportunities. The restaurant’s success has provided him with the financial stability and flexibility to explore different ventures, both within and outside the culinary world. This freedom is a testament to the power of entrepreneurship and the rewards of hard work.
4.2. A Gateway to New Ventures
Guido’s Pizza has served as a springboard for Rick’s other business endeavors. The skills and knowledge he gained from running the restaurant have been invaluable in his other ventures. This diversification has not only increased his income but also broadened his horizons and allowed him to pursue his passions.
4.3. Building Relationships
Over the past 30 years, Guido’s Pizza has become a hub for building relationships and fostering friendships. Rick has connected with countless customers, suppliers, and community members, many of whom have become lifelong friends. These relationships are a testament to the power of food to bring people together and create lasting bonds.
5. A Look Ahead: The Future of Guido’s Pizza
As Guido’s Pizza enters its fourth decade, the future looks bright. With a solid foundation, a loyal customer base, and a commitment to quality, the restaurant is poised to continue its success for many years to come. Let’s take a glimpse into what the future holds for Guido’s Pizza.
5.1. Continuing the Tradition
The most important goal for Guido’s Pizza is to maintain its tradition of serving authentic New York-style pizza and providing exceptional customer service. This commitment to quality and consistency is what has made the restaurant a beloved institution in the Genesee community. By staying true to its roots, Guido’s can ensure its continued success for generations to come.
5.2. Exploring New Opportunities
While maintaining its core values, Guido’s Pizza will also explore new opportunities for growth and innovation. This could include expanding its menu, offering new services, or reaching out to new markets. By staying adaptable and embracing change, Guido’s can remain competitive and relevant in an ever-evolving culinary landscape.
5.3. Giving Back to the Community
As a pillar of the Genesee community, Guido’s Pizza is committed to giving back and supporting local causes. This could include sponsoring local events, donating to charities, or partnering with other businesses to promote economic development. By investing in the community, Guido’s can strengthen its ties with local residents and contribute to the overall well-being of the area.
6. The Importance of Business Ethics at Guido’s Pizza
Running a successful business like Guido’s Pizza involves more than just serving great food; it also requires a strong commitment to ethical practices. Ethical considerations impact everything from employee relations to customer service and community engagement. Let’s explore the key ethical principles that guide Guido’s Pizza.
6.1. Fair Treatment of Employees
Treating employees fairly is not just a matter of compliance; it’s a fundamental ethical principle. Guido’s Pizza should strive to create a positive and supportive work environment where employees feel valued, respected, and empowered. This includes providing fair wages, benefits, and opportunities for advancement, as well as fostering a culture of open communication and mutual respect.
6.2. Honest and Transparent Communication
Honesty and transparency are essential for building trust with customers, employees, and the community. Guido’s Pizza should be upfront about its ingredients, prices, and policies, and should always strive to provide accurate and reliable information. This includes being transparent about any potential issues or concerns, and taking steps to address them promptly and effectively.
6.3. Environmental Responsibility
In today’s world, environmental responsibility is an increasingly important ethical consideration for businesses of all sizes. Guido’s Pizza should strive to minimize its environmental impact by reducing waste, conserving energy, and using sustainable practices whenever possible. This could include recycling, composting, using eco-friendly packaging, and sourcing ingredients from local and sustainable suppliers.
7. Best Practices in Restaurant Management at Guido’s Pizza
Beyond ethics, Guido’s Pizza can benefit from implementing best practices in restaurant management. These practices can help improve efficiency, enhance customer satisfaction, and ensure the long-term success of the business. Let’s explore some key areas where Guido’s can excel.
7.1. Quality Control
Maintaining consistent quality is crucial for any restaurant, and Guido’s Pizza is no exception. Implementing robust quality control measures can help ensure that every pizza meets the highest standards of taste, presentation, and safety. This includes regularly inspecting ingredients, monitoring cooking processes, and soliciting feedback from customers.
7.2. Customer Service Excellence
Providing exceptional customer service is essential for building loyalty and positive word-of-mouth. Guido’s Pizza should strive to create a welcoming and friendly atmosphere where customers feel valued and appreciated. This includes training employees to be attentive, responsive, and knowledgeable, as well as proactively addressing any complaints or concerns.
7.3. Efficient Operations
Streamlining operations can help Guido’s Pizza reduce costs, improve efficiency, and enhance profitability. This includes optimizing workflows, managing inventory effectively, and using technology to automate tasks and improve communication. By continuously seeking ways to improve efficiency, Guido’s can maximize its resources and stay ahead of the competition.
8. The Role of Leadership in Guido’s Pizza’s Success
Rick Larson’s leadership has been instrumental in the success of Guido’s Pizza. His vision, dedication, and commitment to quality have guided the restaurant through challenges and helped it achieve long-term growth. Let’s examine the key leadership qualities that have made Rick a successful restaurateur.
8.1. Vision and Strategy
A strong leader has a clear vision for the future and a well-defined strategy for achieving it. Rick Larson has demonstrated his vision by staying true to his East Coast roots and delivering authentic New York-style pizza to the Genesee community. His strategic decisions, such as investing in quality ingredients and fostering a family-friendly atmosphere, have contributed to the restaurant’s success.
8.2. Employee Empowerment
Effective leaders empower their employees to take ownership and contribute their best work. Rick Larson has fostered a sense of teamwork and collaboration by involving his family in the business and providing employees with opportunities for growth and development. This empowerment has created a positive work environment and helped attract and retain talented staff.
8.3. Adaptability and Resilience
The restaurant industry is constantly evolving, and successful leaders must be adaptable and resilient in the face of change. Rick Larson has demonstrated his adaptability by embracing new technologies, responding to customer feedback, and navigating economic challenges. His resilience has helped Guido’s Pizza weather storms and emerge stronger than ever.
9. Guido’s Pizza and the Genesee Community
Guido’s Pizza is more than just a business; it’s an integral part of the Genesee community. The restaurant has become a gathering place for locals, a supporter of local causes, and a contributor to the area’s economic vitality. Let’s explore the ways in which Guido’s Pizza enriches the Genesee community.
9.1. A Local Gathering Place
Guido’s Pizza provides a welcoming and comfortable space for people to gather, socialize, and enjoy a delicious meal. The restaurant’s family-friendly atmosphere and convenient location make it a popular destination for locals of all ages. Whether it’s a casual dinner with friends or a special celebration with family, Guido’s Pizza offers a place for people to connect and create lasting memories.
9.2. Supporting Local Causes
Guido’s Pizza is committed to giving back to the Genesee community by supporting local causes and organizations. This could include sponsoring local sports teams, donating to charities, or participating in community events. By investing in the community, Guido’s Pizza demonstrates its commitment to making Genesee a better place to live and work.
9.3. Contributing to Economic Vitality
As a local business, Guido’s Pizza contributes to the economic vitality of the Genesee area. The restaurant provides jobs for local residents, generates tax revenue for the community, and attracts visitors from surrounding areas. By supporting Guido’s Pizza, customers are also supporting the local economy and helping to create a thriving community.
10. Frequently Asked Questions About Guido’s Pizza Genesee
To provide further insights into Guido’s Pizza, here are some frequently asked questions:
10.1. What makes Guido’s Pizza different from other pizza places?
Guido’s Pizza distinguishes itself through its authentic New York-style pizza, family-owned operation, and commitment to quality ingredients.
10.2. How long has Guido’s Pizza been in business?
Guido’s Pizza has been serving the Genesee community for over 30 years, celebrating its anniversary on August 3rd.
10.3. What are the operating hours of Guido’s Pizza?
Guido’s Pizza is open every day from 11 a.m. to 9 p.m.
10.4. Where is Guido’s Pizza located?
Guido’s Pizza is located in Genesee Town Center, 25948 Genesee Trail Road, Suite 1, Genesee.
10.5. Does Guido’s Pizza offer takeout and delivery?
Yes, Guido’s Pizza offers both takeout and delivery options for customers’ convenience.
10.6. What kind of pizza does Guido’s Pizza specialize in?
Guido’s Pizza specializes in authentic New York-style pizza, made with traditional recipes and high-quality ingredients.
10.7. Is Guido’s Pizza a family-owned business?
Yes, Guido’s Pizza is a family-owned and operated business, with multiple generations involved in its success.
10.8. How can I contact Guido’s Pizza?
You can contact Guido’s Pizza at 303-526-1510 or visit their website at geneseetowncenter.biz.com.
10.9. What is the secret to Guido’s Pizza’s success?
The secret to Guido’s Pizza’s success lies in its commitment to quality, authenticity, and community engagement, combined with Rick Larson’s strong leadership and vision.
10.10. Does Guido’s Pizza support local community events?
Yes, Guido’s Pizza actively supports local community events and organizations, demonstrating its commitment to giving back to the Genesee area.
11. Ethical Considerations for Small Businesses Like Guido’s Pizza
Running a small business like Guido’s Pizza requires careful consideration of ethical principles. These principles guide decision-making and ensure that the business operates with integrity and responsibility. Let’s explore some key ethical considerations for small businesses.
11.1. Integrity and Honesty
Maintaining integrity and honesty in all business dealings is paramount. This includes being truthful with customers, employees, and suppliers, as well as upholding ethical standards in advertising and marketing. Building a reputation for honesty can foster trust and loyalty, leading to long-term success.
11.2. Fairness and Equity
Treating all stakeholders fairly and equitably is essential for creating a positive and sustainable business environment. This includes paying fair wages, providing equal opportunities for advancement, and treating customers with respect and courtesy. Fairness promotes employee morale and customer satisfaction, contributing to the overall success of the business.
11.3. Social Responsibility
Small businesses have a responsibility to contribute to the well-being of the communities in which they operate. This can include supporting local charities, promoting environmental sustainability, and engaging in ethical sourcing practices. By being socially responsible, Guido’s Pizza can enhance its reputation and attract customers who value ethical business practices.
12. Rules and Regulations for Restaurants: Ensuring Compliance at Guido’s Pizza
Operating a restaurant involves adhering to various rules and regulations to ensure food safety, employee welfare, and compliance with local laws. Guido’s Pizza must stay informed and compliant with these regulations to avoid penalties and maintain a safe and healthy environment. Let’s explore some key areas of compliance.
12.1. Food Safety Regulations
Food safety is a top priority for any restaurant. Guido’s Pizza must comply with local health codes and regulations to prevent foodborne illnesses and ensure the safety of its customers. This includes proper food handling, storage, and preparation practices, as well as regular inspections and certifications.
12.2. Labor Laws
Guido’s Pizza must comply with federal and state labor laws regarding wages, hours, and working conditions. This includes paying minimum wage, providing overtime pay, and ensuring a safe and healthy work environment for employees. Compliance with labor laws protects employee rights and promotes a fair and equitable workplace.
12.3. Licensing and Permits
Operating a restaurant requires obtaining various licenses and permits from local and state authorities. Guido’s Pizza must ensure that it has all the necessary licenses and permits in place, including a food service license, a liquor license (if applicable), and a business license. Compliance with licensing requirements ensures that the business is operating legally and responsibly.
13. How to Build a Strong Brand Like Guido’s Pizza
Building a strong brand is essential for attracting customers and differentiating Guido’s Pizza from its competitors. A strong brand conveys the restaurant’s values, personality, and unique selling proposition. Let’s explore some key strategies for building a strong brand.
13.1. Define Your Brand Identity
The first step in building a strong brand is to define your brand identity. This includes identifying your target audience, defining your brand values, and crafting a unique brand message. Guido’s Pizza’s brand identity could focus on its authentic New York-style pizza, family-owned operation, and commitment to quality ingredients.
13.2. Create a Consistent Brand Experience
Consistency is key to building a strong brand. Guido’s Pizza should ensure that its brand message, visual identity, and customer service are consistent across all touchpoints, including its website, social media channels, and in-store experience. A consistent brand experience reinforces brand recognition and builds customer loyalty.
13.3. Engage with Your Community
Engaging with the local community is a great way to build brand awareness and strengthen customer relationships. Guido’s Pizza can participate in local events, sponsor community initiatives, and partner with other businesses to promote its brand and connect with potential customers. Community engagement demonstrates a commitment to the local area and fosters goodwill.
14. Best Practices for Customer Service at Guido’s Pizza
Providing exceptional customer service is essential for building customer loyalty and positive word-of-mouth. Guido’s Pizza should strive to create a welcoming and friendly atmosphere where customers feel valued and appreciated. Let’s explore some best practices for customer service.
14.1. Train Your Staff
Proper training is essential for ensuring that your staff provides excellent customer service. Guido’s Pizza should invest in training its employees on customer service skills, product knowledge, and conflict resolution. Well-trained staff are more confident, knowledgeable, and capable of providing exceptional service.
14.2. Listen to Your Customers
Listening to customer feedback is crucial for identifying areas for improvement and addressing customer concerns. Guido’s Pizza should solicit feedback from customers through surveys, comment cards, and online reviews. By actively listening to customer feedback, the restaurant can identify and address issues, improve its products and services, and enhance customer satisfaction.
14.3. Go the Extra Mile
Going the extra mile for your customers can create memorable experiences and foster long-term loyalty. Guido’s Pizza can surprise and delight customers by offering complimentary items, providing personalized service, and resolving issues quickly and efficiently. Going the extra mile demonstrates a commitment to customer satisfaction and creates positive word-of-mouth.
15. Marketing Strategies for Guido’s Pizza: Reaching New Customers
Effective marketing strategies are essential for attracting new customers and growing Guido’s Pizza’s business. These strategies should focus on promoting the restaurant’s unique selling proposition and reaching its target audience. Let’s explore some key marketing strategies.
15.1. Local SEO
Local SEO is crucial for helping customers find Guido’s Pizza online. The restaurant should optimize its website and online listings for local search terms, such as “pizza near me” and “best pizza in Genesee.” This includes claiming and optimizing its Google My Business listing, building local citations, and encouraging customers to leave online reviews.
15.2. Social Media Marketing
Social media marketing is a cost-effective way to reach potential customers and engage with existing ones. Guido’s Pizza should create profiles on popular social media platforms, such as Facebook, Instagram, and Twitter, and share engaging content, such as photos of its pizza, customer testimonials, and special promotions.
15.3. Email Marketing
Email marketing can be a powerful tool for nurturing customer relationships and driving repeat business. Guido’s Pizza can collect email addresses from customers and send out newsletters, promotional offers, and updates on new menu items. Email marketing allows the restaurant to stay top-of-mind with customers and encourage them to visit again.
16. Financial Management Tips for Restaurants Like Guido’s Pizza
Effective financial management is essential for ensuring the long-term sustainability and profitability of Guido’s Pizza. This includes budgeting, cost control, and revenue optimization. Let’s explore some key financial management tips.
16.1. Create a Budget
Creating a budget is the first step in effective financial management. Guido’s Pizza should develop a budget that outlines its projected revenues and expenses for the year. The budget should be based on historical data, market trends, and business goals. A well-crafted budget provides a roadmap for financial success and helps the restaurant track its progress.
16.2. Control Costs
Controlling costs is crucial for maximizing profitability. Guido’s Pizza should regularly review its expenses and identify areas where it can reduce costs without compromising quality. This could include negotiating better prices with suppliers, reducing waste, and implementing energy-efficient practices.
16.3. Optimize Revenue
Optimizing revenue is essential for increasing profitability. Guido’s Pizza should explore ways to increase its revenue, such as offering new menu items, running special promotions, and expanding its catering services. By optimizing revenue, the restaurant can improve its financial performance and invest in future growth.
17. Supply Chain Management in the Restaurant Industry: Guido’s Pizza’s Approach
Efficient supply chain management is critical for ensuring that Guido’s Pizza has access to the high-quality ingredients it needs to serve its customers. This involves managing relationships with suppliers, optimizing inventory levels, and ensuring timely delivery. Let’s explore some key aspects of supply chain management.
17.1. Supplier Relationships
Building strong relationships with suppliers is essential for ensuring a reliable supply of high-quality ingredients. Guido’s Pizza should cultivate long-term partnerships with its suppliers and negotiate favorable pricing and payment terms. Strong supplier relationships can help the restaurant secure the best possible prices and ensure timely delivery of its ingredients.
17.2. Inventory Management
Effective inventory management is crucial for minimizing waste and controlling costs. Guido’s Pizza should implement an inventory management system that tracks its ingredient levels and ensures that it has enough stock on hand to meet demand without overstocking. Proper inventory management can help the restaurant reduce waste, minimize spoilage, and improve its bottom line.
17.3. Logistics and Delivery
Efficient logistics and delivery are essential for ensuring that ingredients arrive on time and in good condition. Guido’s Pizza should work with reliable delivery services to ensure that its ingredients are transported safely and efficiently. Proper logistics and delivery can help the restaurant avoid delays, minimize spoilage, and maintain its reputation for quality.
18. Technology Adoption for Restaurants: Enhancing Guido’s Pizza Operations
Adopting new technologies can help Guido’s Pizza improve its efficiency, enhance customer service, and gain a competitive edge. From online ordering systems to point-of-sale (POS) systems, there are many technologies that can benefit the restaurant. Let’s explore some key technology adoption strategies.
18.1. Online Ordering System
Implementing an online ordering system can make it easier for customers to place orders and increase sales. Guido’s Pizza can offer online ordering through its website or a third-party platform. An online ordering system allows customers to place orders from anywhere, at any time, and can significantly increase the restaurant’s revenue.
18.2. Point-of-Sale (POS) System
A point-of-sale (POS) system can streamline transactions and improve inventory management. Guido’s Pizza can use a POS system to process payments, track sales, and manage inventory. A POS system can also provide valuable data on customer preferences and sales trends, which can help the restaurant make better business decisions.
18.3. Customer Relationship Management (CRM) System
A customer relationship management (CRM) system can help Guido’s Pizza manage customer data and personalize its marketing efforts. A CRM system allows the restaurant to track customer interactions, analyze customer preferences, and send targeted marketing messages. By using a CRM system, Guido’s Pizza can improve customer loyalty and drive repeat business.
19. Legal Considerations for Restaurants: Protecting Guido’s Pizza
Operating a restaurant involves complying with various legal requirements to protect the business and its stakeholders. These requirements include contracts, insurance, and intellectual property. Let’s explore some key legal considerations.
19.1. Contracts
Guido’s Pizza enters into contracts with various parties, including suppliers, employees, and landlords. It’s essential to have written contracts that clearly outline the terms and conditions of each agreement. Contracts can help protect the restaurant’s interests and prevent disputes.
19.2. Insurance
Insurance is essential for protecting Guido’s Pizza from financial losses due to unforeseen events. The restaurant should have adequate insurance coverage, including property insurance, liability insurance, and workers’ compensation insurance. Insurance can help the restaurant recover from damages caused by fire, theft, or accidents.
19.3. Intellectual Property
Guido’s Pizza should protect its intellectual property, such as its logo, brand name, and recipes. This can include registering trademarks and copyrights to prevent others from using its intellectual property without permission. Protecting intellectual property can help the restaurant maintain its brand identity and prevent unfair competition.
20. Succession Planning for Family Businesses Like Guido’s Pizza
Succession planning is crucial for ensuring the long-term continuity of family businesses like Guido’s Pizza. This involves identifying and training the next generation of leaders and developing a plan for transferring ownership and management responsibilities. Let’s explore some key aspects of succession planning.
20.1. Identify Successors
The first step in succession planning is to identify potential successors within the family or among trusted employees. Guido’s Pizza should assess the skills, experience, and interest of potential successors and select those who are best suited to lead the business in the future.
20.2. Provide Training and Mentoring
Once successors have been identified, it’s essential to provide them with the training and mentoring they need to develop the skills and knowledge required to lead the business. Guido’s Pizza should involve successors in all aspects of the business and provide them with opportunities to learn from experienced managers and mentors.
20.3. Develop a Succession Plan
The final step in succession planning is to develop a written succession plan that outlines the process for transferring ownership and management responsibilities. The succession plan should address issues such as timing, valuation, and governance. A well-developed succession plan can help ensure a smooth and successful transition to the next generation of leadership.
Running a business like Guido’s Pizza requires a blend of passion, hard work, and strategic decision-making. By focusing on quality, customer service, and ethical practices, Guido’s Pizza can continue to thrive and serve the Genesee community for many years to come.
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