TV Guide remains a valuable resource for television enthusiasts, providing listings, news, and features. Whether you’re a long-time subscriber or new to the service, you might need to contact TV Guide for various reasons. This guide offers a detailed overview of How To Contact Tv Guide and address common inquiries.
Accessing TV Guide Extra for Subscribers
TV Guide offers an exclusive weekly e-newsletter for subscribers called Extra. This newsletter provides up-to-date TV listings and the latest stories on your favorite shows. Sent every Friday, it links to daily-updated listings with expanded show descriptions. It covers 99 channels during Primetime and 21 channels for Daytime listings. Subscribers can sign up at extra.tvgm.com using their email address and account number (found on the magazine label).
New Subscriptions: What to Expect
If you’ve recently subscribed, please allow 4-6 weeks for your first issue to arrive. If you haven’t received it after six weeks, email TV Guide’s customer service at [email protected] with your address details to confirm your subscription start date.
Finding Your Subscription Expiration Date
Your subscription expiration date is printed on your issue’s mailing label. For more information, log into Customer Care or email [email protected] with your account information.
Reporting Lost, Damaged, or Missed Issues
If you experience issues with delivery, such as lost or damaged copies, TV Guide is ready to assist. Due to potential delays with the USPS, they typically extend your subscription by one issue instead of sending replacement copies. Report the issue through Customer Care, specifying which issue was affected.
Changing Your Address with TV Guide
The fastest way to update your address is through Customer Care. You’ll need your current address and/or account number to sign in and make the necessary changes.
Addressing Renewal or Billing Questions
If you’ve recently renewed your subscription or paid your bill and still receive notices, there might be a slight delay in processing. Confirm your payment status and check your account details anytime by logging into Customer Care. You’ll need your current address and/or account number (found on your magazine label) to sign in. Alternatively, you can email your inquiry to [email protected].
Summarizing How To Contact TV Guide
In conclusion, contacting TV Guide is straightforward. For most inquiries, the Customer Care portal is the best place to start. You can also reach them via email at [email protected] for issues related to subscriptions and billing. By utilizing these resources, you can ensure your TV Guide subscription remains seamless and enjoyable.
