Are you experiencing frustration with your TV guide in Jacksonville, FL? It appears you’re not alone. Many users in the 32216 zip code are encountering issues with their channel scans, particularly with local channels 9-1 through 9-4. Instead of displaying the correct programming, viewers are seeing incorrect channel names and guide data, leading to a confusing and inaccurate TV viewing experience.
The original issue, as reported by a user, highlights a specific problem in Jacksonville, FL. When scanning for channels, devices are incorrectly identifying channels 9-1, 9-2, 9-3, and 9-4. The scan erroneously labels these channels as NBC (9-1), CHARGE (9-2), COMET (9-3), and ANTENNA (9-4). However, the accurate channel lineup for this area should be:
- 9-1 – NTD
- 9-2 – Story
- 9-3 – Classic Rerun TV
- 9-4 – RNTV (Right Now TV)
This discrepancy suggests a problem with the guide data being provided for the Jacksonville, FL area, specifically impacting channels broadcasting under the FCC callsign WJKF-CD.
The Frustration with Incorrect Guide Data
Imagine setting up your TV to enjoy local channels, only to find that the guide is completely wrong. This is the exact situation many Jacksonville residents are facing. Not only are the channel names incorrect, but the program listings are also inaccurate, making it impossible to reliably use the TV guide to plan your viewing. This issue makes recording shows, setting reminders, and even simply knowing what’s currently playing on these channels a guessing game.
Seeking Solutions and Support
One user, experiencing this exact problem, reached out to Tablo Support for assistance. Tablo, a popular device for over-the-air (OTA) TV viewing, relies on accurate guide data to function correctly. Despite reporting the issue and even allowing Tablo support to remotely access their device, a solution has yet to be found.
Tablo support initially indicated that the problem had been reported to their guide data provider and supposedly resolved. However, the user confirmed that the issue persisted. They were then provided with a troubleshooting procedure, which unfortunately proved ineffective. This procedure involved:
- Going to ‘Edit Channel Lineup’ in the Tablo app Settings menu.
- Removing the checkmark from the affected channels.
- Pressing the ‘Add to Guide’ button.
- Performing another channel scan after the guide update.
- Re-selecting the channels to add them back to the guide.
While this process was intended to refresh the channel data, it failed to correct the incorrect channel names and guide information. The user observed that deselecting and re-adding channels didn’t seem to remove the old, incorrect data. Even though a rescan momentarily displayed the correct channel names, the guide update would subsequently revert them back to the inaccurate listings.
Are You Experiencing This Too?
This situation raises a crucial question: Is this an isolated incident, or are other viewers in Jacksonville, FL, encountering the same TV guide problems? If you are in the 32216 zip code or surrounding Jacksonville areas and are experiencing similar issues with your TV guide, especially with channels 9-1 to 9-4, it’s important to recognize that you are not alone.
Sharing your experience can help bring more attention to this issue and potentially encourage guide data providers and device manufacturers to prioritize a resolution. Accurate TV guides are essential for a positive viewing experience, and resolving these discrepancies is crucial for viewers in Jacksonville, FL, to fully enjoy their local channels.
