Who Is The Woman In The Macy’s Gift Guide Commercial?

Navigating the world of holiday commercials often leads to the question: Who is the woman in the Macy’s Gift Guide commercial? This article delves into the actress behind the character and explores the broader context of Macy’s holiday campaigns and retail marketing strategies, providing information as found on CONDUCT.EDU.VN. Discover the narrative behind the commercial and its role in Macy’s marketing efforts, examining aspects such as gift curator, holiday season spirit, and festive advertising campaign.

1. Unveiling Alison Brie: The Face of Macy’s Gift Guide

Alison Brie, renowned for her roles in hit series like “GLOW” and “Community,” embodies the character of the “Macy’s Gift Guide” in the retailer’s 2024 holiday campaign. This casting choice brings a recognizable and charismatic face to the forefront of Macy’s holiday marketing strategy. Brie’s portrayal of an expert gift curator is central to the campaign’s focus on the joy of giving and creating lasting memories.

2. The Role of Alison Brie in the Macy’s Campaign

In the first commercial of the campaign, Brie is seen wearing a Macy’s tailored red jacket adorned with the brand’s iconic red stars, establishing her as a central figure in the company’s holiday promotional efforts. The commercial also features actor Matt Bush, who plays the role of her mentee. This dynamic sets the stage for a series of advertisements that highlight different gifting moments, Black Friday deals, and last-minute gifting options throughout December.

3. The Vision Behind the Campaign: Macy’s Perspective

Sharon Otterman, chief marketing officer at Macy’s, articulated the vision behind the campaign, stating, “The campaign celebrates the joy of giving and creating lasting memories this holiday season. We’re thrilled to bring this campaign to life with Alison, who perfectly embodies the spirit and joy of Macy’s and the holiday season.” This statement underscores Macy’s intent to connect with consumers on an emotional level, emphasizing the importance of gifting and shared experiences during the holiday season.

4. Creative Direction: Stacy Wall’s Influence

The campaign is brought to life under the creative direction of award-winning director Stacy Wall. Wall’s expertise in visual storytelling ensures that the commercials are not only aesthetically pleasing but also effectively convey the campaign’s core message. The visuals, combined with Brie’s portrayal, aim to capture the essence of the holiday season and the spirit of giving.

5. Multi-Channel Distribution Strategy

Macy’s is employing a multi-channel distribution strategy for the campaign, with commercials airing on TV, digital, and social channels, including YouTube, Instagram, and TikTok. This approach allows Macy’s to reach a broad audience across various platforms, maximizing the campaign’s visibility and impact.

6. The Competitive Landscape: Macy’s and Its Rivals

Macy’s holiday campaign is launching amidst fierce competition in the retail sector. Major competitors, including Old Navy, Urban Outfitters, Walmart, and J.C. Penney, are also vying for holiday dollars with their own marketing initiatives.

  • Old Navy: Featuring singer Jennifer Hudson in stylized holiday house party ads.
  • Urban Outfitters: Highlighting budget-friendly gift ideas.
  • Walmart and J.C. Penney: Leveraging campaigns that play off pop culture moments and emotional feelings of nostalgia.

Macy’s needs a strong finish to the year after reporting sales declines in recent quarters. In Q2, the retailer saw a 3.8% year-over-year decline in net sales, reaching $4.9 billion.

7. Macy’s Strategic Overhaul: New Leadership and Restructuring

The launch of the holiday campaign coincides with significant changes within Macy’s leadership and organizational structure. Tony Spring assumed the role of CEO in February and has since announced plans to shutter 150 underperforming stores over the next three years, with 50 closures slated for this year. This strategic decision reflects Macy’s commitment to streamlining its operations and focusing on more profitable locations.

8. Strengthening the Creative Team: Jason Holzman’s Role

In a move to bolster its creative capabilities, Macy’s recently appointed Jason Holzman as its senior vice president of creative and production. Holzman’s extensive background at NBCUniversal, including his tenure at Peacock, positions him as a key player in driving innovative and effective marketing campaigns. His role is designed to create breakthrough campaigns and ensure more integrated storytelling across all channels.

9. Macy’s Holiday Campaign Goals

The goals of the Macy’s holiday campaign are multifaceted, encompassing both immediate sales targets and long-term brand building. By leveraging Alison Brie’s appeal and a visually engaging campaign, Macy’s aims to:

  • Drive sales during the critical holiday shopping season.
  • Enhance brand image and customer loyalty.
  • Promote the joy of giving and the spirit of the holidays.
  • Effectively compete with other major retailers in the market.

10. How the Campaign Reflects Macy’s Brand Values

The Macy’s holiday campaign, featuring Alison Brie as the “Macy’s Gift Guide,” reflects the company’s core brand values in several ways:

  • Celebration of Tradition: The campaign reinforces Macy’s long-standing association with the holiday season, building on its legacy as a destination for festive shopping.
  • Emphasis on Joy and Connection: By focusing on the joy of giving and creating lasting memories, the campaign aligns with Macy’s commitment to fostering emotional connections with its customers.
  • Commitment to Quality: The selection of Alison Brie, an accomplished actress, and Stacy Wall, an award-winning director, underscores Macy’s dedication to quality and excellence in its marketing efforts.
  • Inclusivity and Diversity: While not explicitly stated, Macy’s campaigns often strive to reflect the diversity of its customer base, promoting inclusivity and representation.

11. Understanding Consumer Perception of Holiday Ads

Holiday advertisements are a critical component of retail marketing strategies, influencing consumer behavior and brand perception. Research indicates that effective holiday ads resonate with consumers on an emotional level, evoking feelings of nostalgia, joy, and warmth. Consumers also appreciate ads that offer practical gift ideas and showcase the latest product offerings.

12. Best Practices for Holiday Advertising Campaigns

To maximize the effectiveness of holiday advertising campaigns, retailers should adhere to the following best practices:

  • Start Early: Launch campaigns well in advance of the holiday season to capture early shoppers and build momentum.
  • Focus on Emotion: Create ads that evoke positive emotions and resonate with consumers’ values and aspirations.
  • Offer Value: Showcase compelling deals, discounts, and exclusive products to incentivize purchases.
  • Personalize the Message: Tailor ads to specific customer segments based on their preferences and purchase history.
  • Utilize Multiple Channels: Employ a multi-channel approach to reach consumers across various touchpoints.

13. Key Elements of a Successful Holiday Campaign

A successful holiday campaign typically incorporates the following key elements:

  • Compelling Storytelling: Ads should tell a captivating story that engages viewers and leaves a lasting impression.
  • Memorable Characters: Use recognizable or relatable characters to enhance brand recall and create an emotional connection.
  • Visually Appealing Aesthetics: Employ high-quality visuals, including cinematography, lighting, and set design, to create a visually stunning experience.
  • Catchy Music and Sound Effects: Incorporate music and sound effects that complement the visuals and enhance the overall emotional impact.
  • Clear Call to Action: Include a clear and concise call to action, guiding viewers on what to do next (e.g., visit the store, shop online, etc.).

14. How Macy’s Campaign Stands Out

The Macy’s holiday campaign, featuring Alison Brie, seeks to differentiate itself from competitors through several key strategies:

  • Celebrity Endorsement: Leveraging the popularity and appeal of Alison Brie to attract attention and enhance brand credibility.
  • Focus on the Joy of Giving: Emphasizing the emotional aspects of the holiday season, resonating with consumers’ desire to create meaningful connections.
  • Multi-Channel Approach: Maximizing reach and impact through a comprehensive distribution strategy across TV, digital, and social channels.
  • Integrated Storytelling: Ensuring a consistent and cohesive message across all campaign elements, reinforcing Macy’s brand values and holiday offerings.

15. The Impact of a Well-Executed Holiday Campaign on Sales

A well-executed holiday campaign can have a significant impact on sales, driving revenue and boosting brand performance. According to industry data, retailers often see a substantial increase in sales during the holiday season, with effective campaigns playing a crucial role in capturing consumer spending. A successful campaign can:

  • Increase foot traffic to physical stores.
  • Drive online sales and e-commerce conversions.
  • Boost brand awareness and customer loyalty.
  • Generate positive media coverage and social buzz.
  • Contribute to overall financial success for the year.

16. Examining the Use of Celebrities in Advertising

The use of celebrities in advertising is a common strategy employed by brands to enhance their marketing efforts. Celebrities can bring several benefits to a campaign:

  • Increased Attention: Celebrities attract attention and generate buzz, helping the ad stand out from the competition.
  • Enhanced Credibility: A celebrity endorsement can lend credibility to a product or brand, particularly if the celebrity is seen as an expert or authority in the relevant field.
  • Emotional Connection: Celebrities can create an emotional connection with consumers, particularly if they are admired or respected.
  • Target Audience Reach: Celebrities often have a dedicated fan base, allowing brands to reach specific target audiences more effectively.

17. Potential Risks of Using Celebrities

Despite the potential benefits, there are also risks associated with using celebrities in advertising:

  • Cost: Celebrity endorsements can be expensive, potentially straining marketing budgets.
  • Overshadowing the Brand: The celebrity’s presence may overshadow the brand itself, diluting the marketing message.
  • Scandal and Controversy: A celebrity’s involvement in a scandal or controversy can damage the brand’s reputation.
  • Lack of Authenticity: Consumers may perceive the endorsement as insincere if the celebrity is not genuinely aligned with the brand’s values.

18. Measuring the Success of a Holiday Advertising Campaign

Measuring the success of a holiday advertising campaign involves tracking various metrics to assess its impact on sales, brand awareness, and customer engagement. Key metrics include:

  • Sales Revenue: Track sales figures during the campaign period to determine the direct impact on revenue.
  • Website Traffic: Monitor website traffic and online conversions to assess the campaign’s effectiveness in driving online sales.
  • Social Media Engagement: Measure social media engagement metrics, such as likes, shares, and comments, to gauge audience response and brand awareness.
  • Brand Mentions: Track brand mentions in media coverage and online conversations to assess the campaign’s impact on brand visibility.
  • Customer Surveys: Conduct customer surveys to gather feedback on the campaign’s messaging, appeal, and overall effectiveness.

19. The Future of Holiday Advertising

The future of holiday advertising is likely to be shaped by several key trends:

  • Increased Personalization: Brands will leverage data and technology to deliver more personalized ads tailored to individual consumer preferences.
  • Emphasis on Authenticity: Consumers will demand more authentic and transparent messaging, prioritizing brands that align with their values.
  • Integration of Emerging Technologies: Brands will explore new technologies, such as augmented reality (AR) and virtual reality (VR), to create immersive and engaging ad experiences.
  • Focus on Sustainability: Consumers will increasingly favor brands that demonstrate a commitment to sustainability and ethical business practices.
  • Multi-Channel Integration: Brands will strive for seamless integration across multiple channels, delivering a consistent and cohesive brand experience.

20. The Evolution of Retail Marketing Strategies

Retail marketing strategies have evolved significantly over the years, adapting to changing consumer behaviors and technological advancements. Key milestones in the evolution of retail marketing include:

  • The Rise of Mass Marketing: In the early 20th century, retailers adopted mass marketing techniques, such as print advertising and radio commercials, to reach a broad audience.
  • The Emergence of Segmentation: As consumer preferences became more diverse, retailers began to segment their markets and tailor their marketing messages to specific customer groups.
  • The Digital Revolution: The advent of the internet and e-commerce transformed retail marketing, enabling retailers to reach customers globally and personalize their marketing efforts.
  • The Social Media Era: Social media platforms have become essential tools for retail marketing, allowing brands to engage with customers directly, build brand communities, and drive sales.
  • The Age of AI and Machine Learning: Artificial intelligence (AI) and machine learning are revolutionizing retail marketing, enabling retailers to analyze vast amounts of data, predict consumer behavior, and optimize their marketing campaigns.

21. The Psychology Behind Holiday Shopping

Understanding the psychology behind holiday shopping is crucial for retailers seeking to maximize their marketing effectiveness. Several psychological factors influence consumer behavior during the holiday season:

  • Emotional Connection: Holidays evoke strong emotions, such as joy, nostalgia, and love, driving consumers to seek out experiences and products that enhance these feelings.
  • Social Pressure: Consumers often feel social pressure to participate in gift-giving and holiday celebrations, leading them to spend more than they might otherwise.
  • Scarcity and Urgency: Retailers often create a sense of scarcity and urgency, encouraging consumers to make quick purchasing decisions before products run out or deals expire.
  • Reciprocity: Consumers may feel obligated to reciprocate gifts they have received, leading them to purchase gifts for others.
  • Sense of Tradition: Holidays are often associated with cherished traditions, driving consumers to seek out products and experiences that uphold these traditions.

22. Ethical Considerations in Holiday Marketing

Ethical considerations are paramount in holiday marketing, as retailers have a responsibility to avoid manipulative or deceptive practices. Key ethical considerations include:

  • Transparency: Retailers should be transparent about pricing, product quality, and return policies.
  • Honesty: Retailers should avoid making false or misleading claims in their advertising.
  • Respect: Retailers should respect consumer privacy and avoid collecting or using personal data without consent.
  • Responsibility: Retailers should be responsible in their marketing practices, avoiding the promotion of harmful or unethical products.
  • Fairness: Retailers should treat all customers fairly, avoiding discriminatory pricing or marketing practices.

23. How to Create a Memorable Brand Experience

Creating a memorable brand experience is essential for building customer loyalty and driving long-term success. Key elements of a memorable brand experience include:

  • Consistency: Delivering a consistent brand message and experience across all touchpoints.
  • Personalization: Tailoring the brand experience to individual customer preferences and needs.
  • Emotional Connection: Creating an emotional connection with customers through storytelling, empathy, and shared values.
  • Exceptional Customer Service: Providing exceptional customer service that exceeds expectations.
  • Innovation: Continuously innovating and improving the brand experience to stay ahead of the competition.

24. The Importance of Customer Loyalty Programs

Customer loyalty programs are valuable tools for retaining customers and incentivizing repeat purchases. Key benefits of customer loyalty programs include:

  • Increased Customer Retention: Loyalty programs encourage customers to stay loyal to the brand.
  • Higher Purchase Frequency: Loyalty programs incentivize customers to make more frequent purchases.
  • Increased Spending: Loyalty programs often lead to increased customer spending.
  • Valuable Data Collection: Loyalty programs provide valuable data on customer preferences and behavior.
  • Competitive Advantage: Loyalty programs can differentiate a brand from its competitors.

25. Case Studies of Successful Holiday Campaigns

Examining case studies of successful holiday campaigns can provide valuable insights and inspiration for retailers. Examples of successful campaigns include:

  • Coca-Cola’s “Holidays are Coming” Campaign: This iconic campaign features the Coca-Cola Christmas truck, creating a sense of festive cheer and nostalgia.
  • John Lewis’ Christmas Advertisements: These emotionally resonant advertisements tell heartwarming stories that connect with viewers on a deep level.
  • Apple’s Holiday Gift Guides: These curated gift guides showcase Apple’s latest products and provide inspiration for holiday shopping.
  • REI’s #OptOutside Campaign: This campaign encourages consumers to spend time outdoors instead of shopping on Black Friday, aligning with REI’s values of outdoor adventure and sustainability.

26. Tips for Small Businesses Competing with Large Retailers

Small businesses can compete with large retailers during the holiday season by focusing on their unique strengths and offering personalized experiences. Key tips for small businesses include:

  • Focus on Niche Markets: Target specific niche markets that are underserved by large retailers.
  • Offer Personalized Service: Provide personalized service and attention to detail that large retailers cannot match.
  • Build Community: Foster a sense of community among customers through events, social media engagement, and local partnerships.
  • Highlight Unique Products: Showcase unique and handcrafted products that are not available at large retailers.
  • Leverage Local Marketing: Utilize local marketing strategies, such as community events and partnerships with local organizations, to reach customers in their community.

27. Navigating the Challenges of Online Holiday Shopping

Online holiday shopping presents several challenges for both retailers and consumers. Key challenges include:

  • Shipping Delays: High demand during the holiday season can lead to shipping delays.
  • Inventory Management: Retailers must effectively manage their inventory to avoid stockouts.
  • Cybersecurity Threats: Online shoppers are vulnerable to cybersecurity threats, such as phishing scams and identity theft.
  • Returns and Exchanges: Managing returns and exchanges can be complex and costly for retailers.
  • Competition: The online marketplace is highly competitive, making it difficult for retailers to stand out.

28. Optimizing E-Commerce for the Holiday Season

To optimize e-commerce for the holiday season, retailers should focus on several key areas:

  • Website Performance: Ensure that the website is fast, reliable, and mobile-friendly.
  • Search Engine Optimization (SEO): Optimize product listings and website content for relevant search terms.
  • User Experience (UX): Create a seamless and intuitive user experience that makes it easy for customers to find and purchase products.
  • Checkout Process: Streamline the checkout process to minimize friction and maximize conversions.
  • Customer Service: Provide responsive and helpful customer service to address customer inquiries and resolve issues.

29. The Role of Social Media in Holiday Marketing

Social media plays a crucial role in holiday marketing, enabling retailers to engage with customers, build brand awareness, and drive sales. Key social media strategies include:

  • Running Targeted Ads: Utilize social media advertising platforms to target specific customer segments with personalized ads.
  • Hosting Contests and Giveaways: Engage customers with contests and giveaways that incentivize participation and generate buzz.
  • Creating Engaging Content: Share engaging content, such as holiday-themed videos, images, and blog posts, that resonates with the audience.
  • Partnering with Influencers: Collaborate with social media influencers to promote products and reach a wider audience.
  • Monitoring Social Conversations: Monitor social media conversations to identify trends, address customer concerns, and respond to feedback.

30. Key Takeaways for Retailers Preparing for the Holidays

As retailers prepare for the holiday season, several key takeaways should guide their marketing strategies:

  • Start Planning Early: Begin planning well in advance to ensure adequate preparation and execution.
  • Understand the Target Audience: Gain a deep understanding of the target audience’s preferences, needs, and behaviors.
  • Craft a Compelling Message: Develop a compelling message that resonates with the target audience and differentiates the brand from competitors.
  • Leverage Multiple Channels: Utilize a multi-channel approach to reach customers across various touchpoints.
  • Measure and Optimize: Continuously measure and optimize marketing efforts to maximize effectiveness and achieve desired results.

31. Future Trends in Retail: Beyond Holiday Shopping

Looking beyond the holiday season, several key trends are shaping the future of retail:

  • Augmented Reality (AR) and Virtual Reality (VR): AR and VR are transforming the shopping experience, allowing customers to try on clothes, visualize furniture in their homes, and explore virtual store environments.
  • Artificial Intelligence (AI): AI is being used to personalize recommendations, optimize pricing, and improve customer service.
  • Sustainability: Consumers are increasingly demanding sustainable and ethical products, driving retailers to adopt eco-friendly practices and offer environmentally responsible options.
  • Seamless Omnichannel Experiences: Retailers are striving to create seamless omnichannel experiences that allow customers to shop seamlessly across online and offline channels.
  • Data Analytics: Retailers are leveraging data analytics to gain insights into customer behavior, optimize marketing campaigns, and improve decision-making.

32. The Role of Data Privacy in Modern Marketing

Data privacy is a critical consideration in modern marketing, as consumers are increasingly concerned about how their personal data is collected and used. Key principles of data privacy include:

  • Transparency: Retailers should be transparent about how they collect and use customer data.
  • Consent: Retailers should obtain explicit consent from customers before collecting or using their data.
  • Security: Retailers should implement robust security measures to protect customer data from unauthorized access or disclosure.
  • Control: Customers should have the right to access, correct, and delete their personal data.
  • Compliance: Retailers should comply with all applicable data privacy laws and regulations.

33. How to Build a Strong Online Presence

Building a strong online presence is essential for retailers seeking to attract customers and drive sales. Key strategies for building an online presence include:

  • Create a Professional Website: Develop a professional website that is visually appealing, user-friendly, and optimized for search engines.
  • Engage on Social Media: Engage with customers on social media platforms, sharing valuable content and responding to inquiries.
  • Optimize for Search Engines: Optimize website content and product listings for relevant search terms to improve search engine rankings.
  • Run Online Advertising Campaigns: Utilize online advertising platforms, such as Google Ads and social media ads, to reach a wider audience.
  • Build an Email List: Build an email list and send regular newsletters with promotions, product updates, and valuable content.

34. Understanding the Impact of Mobile Shopping

Mobile shopping has become increasingly prevalent, as consumers are using their smartphones and tablets to shop online more than ever before. Key considerations for mobile shopping include:

  • Mobile-Friendly Website: Ensure that the website is mobile-friendly and optimized for smaller screens.
  • Mobile App: Develop a mobile app to provide a seamless and convenient shopping experience.
  • Mobile Payments: Offer mobile payment options, such as Apple Pay and Google Pay, to streamline the checkout process.
  • Location-Based Marketing: Utilize location-based marketing techniques to target customers based on their geographic location.
  • Mobile Advertising: Run mobile advertising campaigns to reach customers on their smartphones and tablets.

35. The Importance of Brand Storytelling

Brand storytelling is a powerful marketing tool that allows retailers to connect with customers on an emotional level. Key elements of brand storytelling include:

  • Authenticity: Tell a genuine and authentic story that reflects the brand’s values and mission.
  • Relatability: Create a story that resonates with the target audience and makes them feel connected to the brand.
  • Emotion: Evoke emotions, such as joy, nostalgia, and empathy, to create a lasting impression.
  • Purpose: Highlight the brand’s purpose and how it makes a positive impact on the world.
  • Consistency: Tell the brand story consistently across all touchpoints.

36. Strategies for Effective Email Marketing

Email marketing remains a valuable tool for retailers seeking to reach customers and drive sales. Key strategies for effective email marketing include:

  • Build a Targeted Email List: Build a targeted email list of customers who are genuinely interested in the brand.
  • Segment the Email List: Segment the email list based on customer preferences, demographics, and purchase history.
  • Personalize Email Content: Personalize email content to make it relevant and engaging for each subscriber.
  • Write Compelling Subject Lines: Write compelling subject lines that entice subscribers to open the email.
  • Include a Clear Call to Action: Include a clear call to action that tells subscribers what to do next.
  • Track Email Performance: Track email performance metrics, such as open rates and click-through rates, to optimize future campaigns.

37. The Role of Influencer Marketing

Influencer marketing has become an increasingly popular strategy for retailers seeking to reach new audiences and build brand awareness. Key considerations for influencer marketing include:

  • Identify Relevant Influencers: Identify influencers who are relevant to the brand and have a genuine connection with the target audience.
  • Establish Clear Guidelines: Establish clear guidelines for influencers to ensure that they align with the brand’s values and messaging.
  • Provide Creative Freedom: Give influencers creative freedom to create content that is authentic and engaging for their followers.
  • Track Campaign Performance: Track campaign performance metrics, such as reach, engagement, and conversions, to measure the impact of the influencer marketing campaign.
  • Disclose Sponsorships: Ensure that influencers disclose their sponsorships to comply with advertising regulations and maintain transparency.

38. Analyzing Macy’s Financial Performance

To fully appreciate the context of Macy’s holiday campaign, it’s important to analyze the company’s financial performance. Recent reports indicate that Macy’s has been facing challenges in terms of sales growth and profitability. The company’s decision to close underperforming stores and streamline its operations reflects its efforts to improve its financial performance and adapt to changing market conditions.

39. The Impact of Economic Factors on Retail

Economic factors, such as inflation, interest rates, and consumer confidence, can significantly impact the retail industry. During periods of economic uncertainty, consumers tend to be more cautious with their spending, leading to slower sales growth and increased price sensitivity. Retailers must carefully monitor economic trends and adjust their marketing strategies accordingly to remain competitive and profitable.

40. The Importance of Adaptability in Retail Marketing

In today’s rapidly changing retail landscape, adaptability is essential for success. Retailers must be willing to adapt their marketing strategies, embrace new technologies, and respond to changing consumer preferences to remain competitive and relevant. The Macy’s holiday campaign, with its focus on emotional connection and multi-channel distribution, reflects the company’s efforts to adapt to the evolving needs and expectations of consumers.

In conclusion, the selection of Alison Brie as the face of Macy’s Gift Guide is a strategic move aimed at capturing the attention of holiday shoppers and reinforcing Macy’s brand values. The success of the campaign will depend on its ability to resonate with consumers, drive sales, and differentiate Macy’s from its competitors in a crowded marketplace. For more information on retail marketing strategies and consumer behavior, visit CONDUCT.EDU.VN.

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