Staying in the hospital can be a challenging experience, and at UH Cleveland Medical Center, we understand the importance of comfort and convenience during your stay. We are dedicated to providing a range of services to make you feel as at ease as possible in your private room. This guide will walk you through the television and entertainment options available, along with other essential services to enhance your recovery and keep you connected. Whether you are looking for the Cleveland Television Guide or need to understand how to access other room amenities, we’ve got you covered.
One View Interactive Television: Your In-Room Entertainment Hub
Our One View Interactive Television system is designed to be your personal entertainment and information center, completely free of charge. Accessed directly on your room’s television, One View offers a wide array of options to keep you occupied and informed during your time with us. You can enjoy live cable television with a variety of channels, perfect for catching up on news, sports, or your favorite shows. For movie buffs, a selection of on-demand movies is available to watch at your leisure. If you’re in the mood for something interactive, the system also includes games to help pass the time and keep your mind engaged.
Beyond entertainment, One View is also a valuable resource for patient education. It provides access to important information about UH Cleveland Medical Center, helping you navigate your stay and understand your care. To navigate this system, simply use the One View remote control attached to your bedside. This user-friendly remote allows you to easily browse channels, select movies, and explore the system’s features. And for those who wish to browse the internet, a wireless keyboard is available upon request from your nurse, turning your television into a convenient internet access point. For a detailed listing of channels and further instructions on using the One View system, please consult the printed guide conveniently located on your nightstand – your dedicated cleveland television guide within the hospital.
Beyond Television: Essential Room Services for Your Comfort
While the One View television system, complete with its cleveland television guide features, provides ample entertainment, UH Cleveland Medical Center offers several other room services to ensure a comfortable and connected stay.
Stay Connected with Free Wi-Fi Access
In today’s connected world, staying online is essential. UH Cleveland Medical Center is pleased to provide complimentary wireless high-speed internet access to all patients and guests. Connecting is simple:
- Ensure your laptop or other Wi-Fi enabled device has wireless turned on.
- Select and connect to the wireless network named “UH Guest”.
- Open your web browser, and you will be automatically directed to the UH welcome page at UHhospitals.org.
- If the welcome page doesn’t appear, you may need to manually set your SSID or network name to “UH_Guest” in your device’s Wi-Fi settings.
This free Wi-Fi allows you to stay in touch with loved ones, manage emails, or browse the internet at your convenience.
Call Light Assistance: Help at Your Fingertips
Your well-being is our priority, and we ensure help is always readily available. Each patient bed is equipped with a call light system, allowing you to easily request assistance from our nursing staff whenever you need it. Simply pressing the call light will alert the unit secretary, who will promptly answer your call. They will assess the urgency of your request or question and ensure you receive the necessary answer or help as quickly as possible. Call light mechanisms may vary slightly – some are integrated into the remote control, others are part of the bed itself, and some are attached via a cord. Your nurse will personally explain the specific operation of your call light system upon your arrival, ensuring you feel confident in using it whenever needed.
Telephone Services: Keeping You in Touch
Staying connected with family and friends is important during your hospital stay. UH Cleveland Medical Center provides free unlimited local phone calls from your room.
To make calls:
- Local Calls: Dial 9, then the complete phone number.
- Long-Distance Calls: Dial 9, then 0 to connect with a long-distance operator. You have the option to make collect calls, charge calls to your home phone or another number, or use a credit card, prepaid phone card, or calling card. If you have any questions or need assistance with long-distance calls, please don’t hesitate to ask your nurse for help.
- Calls Within the Hospital: To reach another department or extension within UH Cleveland Medical Center, simply dial the five-digit extension number (e.g., ext. 41000).
Cell Phone Use: Staying Connected Responsibly
Cell phones are permitted in patient rooms and throughout most areas of UH Cleveland Medical Center, allowing you to use your personal device for communication and entertainment. However, we kindly ask that you be mindful of signs prohibiting cell phone use in certain sensitive areas, such as specific medical equipment zones, to avoid any interference. Please ensure your cell phone use is considerate of other patients and maintains a peaceful environment within the hospital.
Environmental Services: Ensuring a Clean and Comfortable Environment
Our Environmental Services team works diligently to maintain a clean and sanitary environment in your room. We offer a “Housekeeping Upon Request” service to address any immediate cleaning needs you may have. Should you require housekeeping services at any point during your stay, please do not hesitate to call us. We are committed to environmentally responsible practices, utilizing sustainable products, conserving resources, and minimizing waste, noise, and odors to create a healthier and more pleasant environment for everyone.
To reach Environmental Services: Dial extension 43071 or call 216-844-3071 from outside the hospital, available 24 hours a day, seven days a week.
Conclusion
At UH Cleveland Medical Center, we strive to make your hospital stay as comfortable and stress-free as possible. From the comprehensive entertainment options provided by the One View television system and its accompanying cleveland television guide, to essential services like free Wi-Fi, call light assistance, telephone access, and housekeeping, we are dedicated to supporting your well-being throughout your time with us. We hope this guide has been helpful in understanding the services available to you in your room. Please don’t hesitate to reach out to our staff if you have any further questions or require assistance with any of these services. We are here to help you focus on your recovery in a comfortable and supportive environment.
