Gaining access to the Pennant system at the University of Pennsylvania requires completion of mandatory training. This Pennant Guide outlines the necessary steps and training options available to ensure you are properly equipped to use the system. Training for Pennant and its various components is conveniently offered in two formats to accommodate different learning preferences and schedules.
Online Pennant Training Modules
For self-paced learning, the University provides online modules accessible through Knowledge Link. These modules allow you to complete the training at your own speed and convenience. Everyone intending to utilize Pennant is required to complete the following online modules as prerequisites:
- Pennant 001: FERPA online module
- Pennant 002: Information Security online module
- Pennant 101: Detail code and subcode mapping inquiry
- Pennant 102: Pennant Student Accounts Summary
It is recommended to review the training curriculum overview to identify any additional courses relevant to your specific role and responsibilities within the Pennant system.
Instructor-Led Pennant Training Sessions
Student Registration and Financial Services (SRFS) regularly conducts instructor-led training sessions for a more interactive and in-depth learning experience. These in-person sessions offer direct engagement with instructors and opportunities for real-time Q&A. To find out the schedule for upcoming sessions and to register, please contact [email protected].
Classroom training encompasses three core courses:
- Pennant 200: Basic navigation (required)
- Pennant 201: Student account inquiry and updates (required)
- Pennant 202: Updating holds, memos, authorizations and comments (required for all SRFS staff; optional for Schools and Center staff)
Furthermore, specialized training is available for the Feeder Application and the Graduate Funding application. More details on these applications can be found at Pennant Graduate Funding and the Pennant Accounts Feeder Application site. Registration for training on these applications is facilitated through Workday Learning.
Requesting Pennant Access After Training
Upon successful completion of your Pennant training, the next step is to formally request access to the system. Download the appropriate access form and carefully follow the provided instructions on the form to secure the necessary approvals and finalize the setup of your Pennant account.
Need Help with Pennant Training and Access?
For any queries or assistance regarding Pennant training or access procedures, please do not hesitate to reach out. You can email [email protected] or call 6-HELP (4357) from on-campus. For off-campus inquiries, please dial 215-746-4357.
By following this Pennant guide and completing the required training, you will be well-prepared to effectively utilize the Pennant system at the University of Pennsylvania. Start your training journey today to unlock access and enhance your capabilities with Pennant.
